Employee Engagement
Employee satisfaction
Employee engagement is not the same as employee satisfaction
Employee satisfaction or job satisfaction is, quite elementary, simply put, it is how satisfied employees are with their jobs. Factors that influence employee satisfaction might include compensation, workload, perceptions of management, flexibility, teamwork, resources, etc. It only indicates how happy or content your employees are. It does not address their level of motivation, involvement, or emotional commitment.
Employee Engagement
The plain and simple definition would be :People want to come to work, understand their jobs, and know how their work contributes to the success of the organization.
Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work.
Highly engaged workforce can increase innovation, productivity, and bottom-line performance while reducing costs related to hiring and retention in highly competitive talent markets.
Why is it important to have EE?
Engaged employees = Increased Productivity.
Organizations with a high level of engagement report 22% higher productivity, according to a new meta-analysis of 1.4 million employees conducted by the Gallup Organization.
It increases the revenue
Engaging your employees will increase your revenue. Aon’s 2018 global engagement report shows interesting results. It shows that every 5 point increase in engagement level leads to a 3% increase in revenue.
When employees feel engaged, they naturally go the extra mile to achieve. They finish their work faster and their capacity to finish tasks also increases. Higher engagement levels increases a company’s revenue. Exactly two and a half times more than a company with lower engagement levels.
Improved Customer service
Makes them Loyal
Better Quality of work
Employees Work Harder
Employees are Innovative
In the words of the great Richard Branson,
Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.
Ways to do EE
Engagement with The Organization
Engagement with “My Manager
Activities -
- Encourage personal projects. …
- Assign a buddy/mentor for every newcomer. …
- Have themed office days. …
- Have team photos. …
- Build trust and take action
- Manager Effectiveness
- R & R, Performance Support
- •Moving resources from onshore managers to offshore as there was less overlap/engagement with resources
- Strategic Alignment: Do employees have clarity of purpose and direction? Do employees understand how the work they do contributes to the organization’s success? Strategic Alignment ensures that employees have clarity of purpose and direction, and that their efforts are focused in the right direction. If those efforts are not focused in the right direction, they could be wasted.
Most Impactful Employee Engagement Drivers
Benefits that you reap
- Recognition across SG25/26 with release highlight mailers and making them accountable for their deliverables
- •Engaged TDPs by training and engaging them on niche technologies ie. Azure API/ Microservices/ Drools etc
- •Role transition to PO (SMs/BAs to PO / Project coordinator to RTE) / SM/Support analyst to SRE as part of talent transformation journey
- •Engaged TDPs by training and engaging them on niche technologies ie. Azure API/ Microservices/ Drools etc
Employee Experience
Recognition given for high performers
Individuals have clear understanding of how job contributes to strategy
Senior leadership continually updates/ communicates strategy
Business goals communicated company-wide and understood
Individual staff goals aligned with corporate goals
Training and development organized around corporate goals
Outline
- What is EE
- What is Emp Satisfaction
- Why is it important to have EE
- ways to do EE
- benefits that you reap
- Emp Exp